Help

How can we help?

Short answers for getting your family's sports plan working.

Add Corralio to your phone

iPhone and iPad

  1. Tap Share. At the bottom of Safari; if you don’t see it, tap ••• first.
  2. Tap Add to Home Screen. Scroll down if needed.
  3. Tap Add.

Android

In Chrome, use Install Corralio when it appears in your plan, or open the browser menu and choose Install app or Add to Home screen. In Samsung Internet, open Menu → Add page to → Home screen. Follow the phone’s confirmation, then open Corralio from its new icon.

If you dismissed the offer, you can still install from your browser menu. Desktop browsers don’t show the phone offer.

Using Corralio with weak or no signal

Open This Weekend while connected to save this weekend’s plan on this device. With weak signal or offline, the saved view shows when it was loaded. It expires after that weekend; it is not a live update.

Person filters, card details and Directions still work. Maps may need downloaded coverage. Controls labelled Needs a connection can’t save changes offline. Nothing is queued; reconnect and make the change in the live plan.

Upcoming is a live page. Only This Weekend has a saved offline view. Sign-out and account deletion clear the saved plan on this device.

Updating Corralio

Reconnect and reopen Corralio to get the latest version. There is no app-store update to download. If an older screen stays open, close it and reopen it while connected.

Install and offline troubleshooting

No Install button? Use the steps above; some browsers don’t offer an install button, and an already installed app won’t show the offer.

No saved plan? Connect, sign in and load This Weekend on this device. Your browser may have cleared its storage, or the saved weekend may have ended. Private browsing may not keep a saved plan.

If a connection-needed action won’t work, reconnect and wait for the live plan to replace the Offline banner before trying again.

Getting started

Connect a team calendar and, if you want, add your child’s name in Add Calendar. Corralio brings those schedules together in one family plan.

Calendar links explained

A calendar link is a subscription link, sometimes called iCal, ICS, or webcal. It is different from downloading a one-time calendar file.

Read how sports calendar feeds work
Arrive by and Leave by

Arrive by is when the team wants you there. Leave by is when to leave home to make it.

If the team has not supplied an arrival time, Corralio uses your arrival settings or the labelled default. Leave by is an estimated drive time, not a live traffic prediction.

Why there is no drive estimate

Add or confirm Home. Save a usable Home address in Family, or choose another starting place on the event. Your address stays private. Set Home

Starting place could not be loaded. Connect to the internet and reload your plan. Check your saved Home or starting place if the message stays.

The venue is not confirmed. Corralio needs a physical location to estimate the drive. A missing location or PO box cannot be used. Check the team schedule and ask your team for the venue or street address.

The drive could not be worked out. Check the destination and starting place, then reload when online. If you chose another starting place, select it again to retry.

This looks like a travel day. Set where you will start that day when Corralio asks. It cannot assume you are leaving Home or know where you are staying.

The event is beyond the estimate window. Check back closer to the event. You can still check the venue and plan your trip in your maps app.

The estimate is not ready. Check that Home and the team venue are available. Events farther ahead may not have an estimate yet; check again closer to the date. Set Home

Going in your Corralio plan

Going changes only your Corralio family plan. It does not tell the coach or change attendance in your team app.

If you are not going, Corralio leaves that event out of your drive and conflict planning. You can change your choice later. Keep using your team’s usual RSVP process.

Platform instructions

TeamSnap Classic and TeamSnap ONE have different steps. Choose the version your team uses below. ONE emails the link; copy the link for the child’s team, not the all-teams link.

Arbiter sends its calendar link by email. If GameChanger offers to email the link, check that message and copy the subscription link rather than downloading a calendar file.

Not sure which? TeamSnap ONE is a separate app with an 'All Schedules' tab. If you use the regular TeamSnap app or website, choose Classic.

Troubleshooting

If a schedule does not connect, check that you copied a calendar subscription link rather than a one-time download or a link that opens only inside the sports app.

For an important schedule change, check the source app directly.

Thursday texts

Thursday texts are an optional Weekend Ready briefing. You can choose whether to receive them in your account settings.

Manage Thursday texts
Add your Corralio plan to your calendar

This sends your Corralio plan out; to bring a team’s schedule in, use Add a calendar.

Connect Google Calendar

In Family, choose Connect Google Calendar and approve the connection in Google. It needs none of the calendar-link steps below.

Connect Google Calendar

Using a calendar link instead

Your Family page can create a private Corralio calendar feed for your household. Add that feed to the calendar app you use.

  1. On a computer, open Google Calendar in a web browser (calendar.google.com).
    • Click + next to "Other calendars", then From URL.
    • Paste your Corralio calendar link, then Add calendar.
    • In Settings, check the box next to the new calendar and Save.
  2. On your phone, open the Google Calendar app: Menu → Settings.
    • Under your account, tap Show more, then tap the Corralio calendar.
    • Turn Sync on.
  • The Google Calendar phone app can't add a calendar link. Step 1 has to be done on a computer.
  • Google updates linked calendars every few hours, so changes can be late.
  • Google doesn't show alerts for linked calendars. Use Connect Google Calendar if you want alerts.

To hide it on your phone, uncheck it in the app's menu. To remove it completely, use Google Calendar on a computer.

Apple Calendar

In Apple Calendar, wherever you subscribe, uncheck Remove alerts and Remove attachments once. These settings travel with the subscription across your Apple devices.

Departure alerts work in Apple Calendar.

Sharing

Share a plan when someone outside your household needs to see selected sports events. You can stop a share when it is no longer needed.

Manage your family plan
Account and privacy

Your household plan is private. Shared plans do not include your home, notes, or controls that change your plan.

Account settings · Privacy Policy · Terms

Delete your account anytime: Account → Delete account. Questions: support@corralio.com.

Contact support
What's new

See the latest family-facing improvements in Corralio.

What's new

About Corralio